Privacy Policy

Untamed Data B.V. ("Untamed Data", "we", "us") is a company registered in the Netherlands under Chamber of Commerce (KVK) number 91169143, with its registered office at Singel 4, 4357 BW Domburg, the Netherlands. We operate the Untamed Data platform for wildlife monitoring using trail cameras.

This policy explains what personal data we collect, why, and what rights you have — in line with the EU General Data Protection Regulation (GDPR / AVG).

Account data. Your email address, name, phone number, and organization details (name, type, address) that you provide when you sign up or edit your Account settings.

Login data. When you sign in via Magic Link, we generate a short-lived, single-use login token and record when it was issued and used. If you choose to set a password, we store a salted, irreversible hash of it — never the password itself.

Wildlife monitoring data. Photos and videos uploaded from your cameras (by hand, SD card, or automatic FTP/FTPS upload), together with metadata such as capture time, the camera and project they belong to, GPS coordinates you provide for a camera, and the species detections our system generates from that footage.

Technical logs. Standard server logs (IP address, timestamps, requests) needed to operate, secure, and troubleshoot the platform.

• Contract — processing your account and wildlife monitoring data is necessary to provide the service you signed up for.
• Consent — you actively agree to this policy when creating an account, and can withdraw consent at any time by closing your account.
• Legitimate interest — technical logs and basic security monitoring, to keep the platform reliable and secure.

Under the GDPR, you have the right to:

• Access the personal data we hold about you;
• Correct inaccurate data;
• Erase your data ("right to be forgotten");
• Receive a copy of your data in a portable format;
• Object to, or request restriction of, certain processing.

You can view and edit your personal and organization details at any time from Settings. To delete your account, export your data, or exercise any other right, contact us at info@untamedd.com— we'll respond within one month, as required by law.

We keep your account and wildlife monitoring data for as long as your account is active. If you delete your account, your personal data and uploaded media are permanently deleted within 30 days, except where we are legally required to retain certain records for longer.

Cameras upload over encrypted FTPS where supported, or plain FTP with a login unique to each camera. Passwords are stored as salted hashes, never in plain text. Access to the underlying infrastructure is restricted to authorized personnel, and all data is hosted on servers we control.

We use a limited number of service providers to operate the platform, currently: Vimexx (server infrastructure, which also hosts our own untamedd.com mail server used to send login and notification emails). We do not sell your data to third parties.

If you choose to share a detection by email, the recipient address you enter is used only to deliver that one message (as an image attachment or a secure link that expires after 7 days). We do not store shared recipient addresses or use them for any other purpose. You are responsible for who you share detections with.

We use a single, strictly necessary session cookie to keep you logged in. We do not use tracking or advertising cookies.

With your explicit permission, we use the detections your organization has reviewed (confirmed or corrected in the Review Queue) to train and improve our own species-recognition model. Each review is a high-quality label that helps the model recognize European and regional wildlife more accurately over time — which means fewer corrections and more confident detections for you.

This is off by default and entirely optional. An organization admin can turn it on or off at any time under Settings → Data & privacy. The legal basis is your consent (Art. 6(1)(a) GDPR), and declining never affects your access to any feature.

What we use:the cropped animal image, the species label you confirmed or corrected, and the model's confidence scores. What we never use: your camera locations, your organization or camera names, or any images of people or vehicles — these are excluded automatically.

You can withdraw consent at any time by switching the setting off; we then stop using your data for any new training immediately. Labels that were already incorporated into a previously trained model version cannot be removed from that version retroactively, but no new data is used after you opt out.

We may update this policy from time to time. Material changes will be communicated by email or through the platform before they take effect.

Questions about this policy or your data? Contact us at info@untamedd.com.